Thank you for choosing Nitro and I hope this helps. After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate and by loading your license-file 'f716259c-xxxx-xxxx-xxxx-c607dc7c118e.lic' (do not copy/paste the license file name). Download our Nitro PDF Pro 13 Enterprise installers from this page: Ĥ. This step is important because we noticed that if you are saving all the installers and you download them in the same folder (like the downloads folder), the EXE can pick up any MSI installer in that folder and you may pick-up one of the older builds instead of the newly downloaded package.ģ. Please clear all your downloads folder or delete all downloaded Nitro installers. Uninstall Nitro Pro from your computer then reboot.Ģ. We then activate it using your license-file by referring to these steps:ġ. Enjoy all of the benefits of Nitro PDF Pro free for 14 days. Looking at your previous support case, I can see you are activating Nitro PDF Pro 13 using a license-file and to further assist you, we need to uninstall the current version of Nitro Pro on your computer and install Nitro Pro 13 using our Enterprise installers. Thank you for reaching out to us through our Community Forums and our sincere apologies for not being able to submit support cases.
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